Apartments can be booked only for short periods.

Check in time is between 15:00 and 22:00 upon agreement with the owner.

Check out time is up to 10:00 am.

Children between 0 and 2 years old are free of charge sleeping in bed with parents or in baby cot (please write in comments if there is any child up to 2 years). High chair and baby cot are on request.

Parking free of charge, on the ground floor there is the private fenced-in parking lot.

Kitchen: The kitchen has fridge, gas stoves, electric oven, dishwasher, microwave oven, kettle, toaster, pots and pans, glasses and tableware for the maximum occupancy.

Linen: Bed, bath and kitchen linens are provided.

Animals of any size are not allowed. The owner is not responsible if an allergic reaction occurs for animals brought without permission or accidentally entered..

Smoking is not allowed inside the apartments. The external common areas and the external terraces can be used by smokers with fairness.

Noise: It is forbidden to organize parties or events. Enjoy your stay and respect our apartment as you would do with your own home, limiting parties and loud noises after 11pm to 8am.

Air conditioning and heating are included.

Water, electricity and gas are included in the price but we ask you to respect the environment by reducing waste. Turn off A/C and lights when you go out.

It is forbidden to set up tents or park caravans or similar in or near the land of the building.

Internet WI-FI is a free service made available to guests. The owner can not be held responsible for the poor signal of network coverage, problems with antennas and cables or other causes of force majeure or for the volume of data.

The building (including the land related to it) can not be occupied by a number of people greater than that indicated in the booking confirmation, including children, whatever their age.
If the property (including the land related to it) is occupied by a number of people exceeding the maximum allowed, or if the guest has set up tents or parked caravans or similar in or near the land of the property, the owner of the building will have the right to request, without prior notice, the removal from the property of the number of exceeding people or to request an extra payment if it’s possible.

Taxes, currency and tourist tax: Whenever taxes and duties would increase, the owner reserves the right to increase the rent proportionally.
Tourist tax to be paid cash on arrival (€ 4 per night per person – 2 euro for children from 10 to 16 years old – free up to 10 years).
Applied for a maximum of 5 nights of stay

Security deposit: €200 to be paid cash at arrival. It includes damages or compensations for serious irregularities during the stay. The amount will be returned at the end of the stay.

Final cleaning: we ask the guests to be respectful and leave the apartment clean and tidy, without garbage or leftover food.
€50 final cleaning fee IS NOT included in the rental price and needs to be paid cash on arrival. Although there is a final cleaning, the guests are requested anyway to wash the dishes, empty the fridge, clean the oven, empty the garbage in the appropriate bins, tidy up the house inside and outside before departure.

Damage: Do not pour liquids on the floor. If this happens, you have a mop and bucket available in one of the apartment closets.
The guests are requested to use the things with care, as they would do in their own home. The apartment must be returned in the same condition as it was on arrival. The guests are responsible for any damage that may occur to the property and/or the furniture during the rental period and that were caused by the guests or by third parties to whom the guests has given access to property.

Any damage to the house and/or the furniture occurring during the rental period must be reported immediately to the owner, both to quantify the damage and for the guests safety. Every time there is a new guest, the owner will check the condition of the house and if there is any damage or defect to the house and/or the furniture, or a possible unsatisfactory previous cleaning.

Defects, complaints and remedies:
The property is delivered without defects. The guest should report immediately any damage and/or defect in the property. Otherwise the accommodation will be considered delivered without any defect. Complaints regarding the state of cleanliness of the property must be made immediately. Complaints regarding damages and/or defects must be made as quickly as possible and up to 24 hours from the arrival.

Exceptional circumstances:
When the whole stay is not possible because of exceptional circumstances due to force majeure (eg war, natural disasters, epidemics, closing of borders, exceptional weather events, strikes, lockdowns or similar acts) that are not foreseeable before the conclusion of the rent, the owner cannot be held responsible.
The owner can not be held responsible for the lack of enjoyment of the stay due for example to roadworks, or construction works near the property, closure of shops and the like, weather conditions including floods, forest fires, drought and other similar circumstances .

The owner has no responsibility in the event of theft, damage or similar events involving things of private property of the guest or similar.

Cancellation policy

The reservation can be canceled or changed for free up to 7 days from the date of arrival.

In case of cancellation after this date, a penalty equal to 50% of the entire stay will be applied.

In case of no-show, a 100% cancellation fee will be applied.

To modify  or cancel an existing reservation, please contact us at the following e-mail address: mestrecasapaola@gmail.com.

Payment details:
Full payment methods:

PayPal: Please send your Paypal email account

Bank transfer: Following the booking confirmation, an email will be sent with the details to send the full amount of the reservation.

 

Updated on 09/02/2022